5 OBJECTIVES
1.
Improve your interpersonal communication
2.
Develop problem solving skills
3.
Promote emotional management
4.
Promote mediation
5.
Establish a culture of conflict resolution
We understand you:
How you feel today:
You are aware of the tensions and frictions that arise between members of your team or between different departments, but you feel overwhelmed by the conflicts within your team.
You feel frustrated or helpless when conflicts are not resolved adequately and problems persist
You feel angry with colleagues involved in conflicts, but also with yourself because you don't know how to handle them.
You feel anxious because you don't know the outcome of conflicts or you fear their escalation.
You are stressed by persistent and unresolved conflicts and fear having to manage the negative impact on the work environment and productivity.
You are demotivated because of persistent conflicts, you feel discouraged, even disengaged over time
What you are doing today:
You have difficulty detecting and anticipating the warning signs of conflicts in order to defuse them early enough
You want to resolve conflicts effectively, but you don't always know how to intervene
You react impulsively, angrily, or authoritarianly to conflicts, imposing your decision without listening to the parties in conflict.
You seek to avoid open conflict, adopt a passive attitude and sometimes prefer to ignore it in the hope that it will resolve itself.
You sometimes downplay the importance of the conflict and your colleagues may feel neglected.
You take sides with one of the parties in a conflict, without seeking to know more, rather than remaining impartial and detached
What you can't do today:
You are having difficulty establishing a climate of trust and collaboration conducive to conflict prevention
You fail to foster dialogue and active listening to resolve disputes as they arise
You are unable to manage your emotions and those of others in conflict situations, favoring calm and thoughtful responses.
You fail to create a work environment or relationship dynamic that encourages conflict resolution in a constructive and autonomous manner
You're trying to encourage open and transparent communication within your team, but you're struggling.
You do not use specific communication techniques to promote mutual understanding, active listening and clarity in exchanges, thus involving misunderstandings which are the source of many conflicts.
What you need:
You need conflict management skills to prevent and resolve disputes constructively
You need a better understanding of group dynamics and the factors contributing to conflict
You need strategies and techniques to facilitate communication and conflict resolution within your team
You need to put in place procedures and policies to manage conflicts fairly and equitably
You need to encourage mediation and the search for mutually beneficial solutions to restore a peaceful working environment.
You need to acquire problem-solving techniques to address sources of conflict constructively, seeking mutually satisfactory solutions and creating an environment conducive to communication and collaboration
What we can do for you:
We can provide you with advice and training in conflict management
We can analyze your work environment and identify conflict risk factors
We can help you put in place procedures and policies adapted to the prevention and management of conflicts
We can support you in mediation and the search for lasting solutions to resolve existing conflicts
We help you create a culture conducive to transversality and cooperation
What you will get:
You will be able to calmly recognize the first signs of conflict, you will accept that disagreements are normal and you will address them proactively.
You will gain a better ability to anticipate and prevent conflicts within your team
You will develop your conflict management and problem-solving skills and know how to intervene effectively to resolve conflicts and restore constructive communication.
You will create a positive working climate, promoting collaboration and engagement among your team members
You will optimize the productivity, well-being and job satisfaction of your employees
Benefit from personalized support in conflict prevention and management.
Together, we will work to establish a harmonious working environment and strengthen collaboration within your team.
Our specific strengths to support you effectively:
✅ Certified professional coach in individual and group coaching
✅ 20 years of professional experience as a manager, HR director and CEO in very large structures
✅ Higher education in management, human resources, business, project management, change management and communication
✅ 20 years of personal and professional development
✅ 14 years of professional coaching experience
✅ 11 years of practice in theatrical improvisation and clown art
✅ 10 years of practice in relaxation and sophrology